Customer Care

Help with Orders

Need help placing an online order? All you need is a valid credit card. PayPal® is our credit card processor but an account is not needed. After selecting the "ADD TO TOTE" button, you will be taken to our checkout screen. To pay without a PayPal account, hit the gray "Check out" button. On the next screen you will enter your credit card information, billing and shipping address. If you don't wish to check out click "Cancel and return to Polyrama" to go back to our website. If you are still having difficulty please send us an email at Most of our products are also available for purchase on Etsy.
PayPal and Etsy are registered trademarks of their respective companies.

Payment Options

We accept Visa, Mastercard, Discover, American Express and PayPal payments.


Polyrama only collects sales tax on items shipped to Minnesota.

Shipping (Domestic)

We offer free shipping on all orders within the United States. Products ship via UPS Ground or USPS (First Class or Parcel Post). Please allow 2-7 days for delivery.

Shipping (Canada)

We charge a flat $17.00 fee for products shipped to Canada. Products ship via International Ground. Please allow 2 weeks for delivery.

Shipping (International)

Polyrama is a global company and we are able to ship to any country that accepts PayPal. We charge a flat $19.00 fee for products shipped to International destinations. Please allow 2-3 weeks for delivery.

Email Us

For general inquires or questions about an order please email us at or call us 612-568-4603.

Billing and Payments

Please direct billing and payment inquiries to:
Please make checks payable to: Polyrama.
Send payment to: Polyrama
PO Box 10
Walker, MN 56484


We want you to be completely happy with your purchase. If for any reason you are not, merchandise can be returned within 30 days of receipt to receive a full refund. Please notify us prior to mailing anything back for faster processing. For questions email us at or call 612-568-4603.