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Customer Care

Help with Orders

All you need is a valid credit card. PayPal® is our credit card processor but an account is not needed. After selecting the "ADD TO TOTE" button, you will be taken to our checkout screen. To pay without a PayPal account, hit the gray "Checkout" button. On the next screen you will enter your credit card information, billing and shipping address. If you don't wish to check out click "Cancel and return to Polyrama" to go back to our website. If you are still having difficulty please send us an email at info@polyrama.com. Most of our products are also available for purchase on Amazon® and Etsy® if you have an account with either of those companies.
PayPal, Amazon and Etsy are registered trademarks of their respective companies.

Payment Options

We accept Visa, Mastercard, Discover, American Express and PayPal payments.

Taxes

Polyrama only collects sales tax on items shipped to Minnesota.

Shipping (Domestic)

We offer free shipping on all orders within the United States. Products ship via UPS Ground or USPS (First Class or Parcel Post). Please allow 2-7 days for delivery.

Shipping (Canada)

We charge a flat $3.50 fee for products shipped to Canada. Products ship via International Ground. Please allow 1-2 weeks for delivery.

Shipping (International)

We charge a flat $5.50 fee for products shipped to other International destinations. Please allow 2 weeks for delivery.

Email Us

For general inquires or questions about an order please email us at info@polyrama.com

Billing and Payments

Please direct billing and payment inquiries to: info@polyrama.com.
Please make checks payable to: Polyrama.
Send payment to: Polyrama
PO Box 3873
Minneapolis, MN 55403

Returns

We want you to be completely happy with your purchase. If for any reason you are not, merchandise can be returned within 30 days of receipt to receive a full refund. Please notify us prior to mailing anything back for faster processing. For questions email us at info@polyrama.com

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